Política de Privacidad

1. El alcance

This policy describes the types of personal data the Company collects about individuals, how that data is processed, shared with third parties, and kept secure.

This Policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly or through a combination with additional information we hold or can reasonably access.

1.3 For the purposes of this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its management, structuring, and storage.

Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect personal information from minors, nor do we knowingly permit them to use our services. If we become aware that we hold information relating to a minor, we will delete it as promptly as possible.

2. Qué datos personales tenemos sobre usted

2.1 When you access our services and channels, or visit our website, we collect Personal Data. In certain cases, we may request Personal Data from you directly.

In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. No es necesario revelar información personal

You are not required to provide us with any personal data. However, withholding certain personal data may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

The information we collect is non-personal and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

The Company processes your personal data for the purposes described in this section, in accordance with the applicable legal basis for each purpose.

5.3 Contact us by email for more information about the processing carried out to protect legitimate interests.

5.4 Below is a list of the purposes and legal bases under which we may use the information you provide:

6. Transferencia de datos personales a terceros

The Company may also share Personal Data with third-party service providers, including hosting and storage providers, IP address data providers, and user experience analytics providers.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have submitted to us. Your Personal Data will be subject to each platform's respective privacy policy. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access resources that support the improvement of its products and services.

Where necessary to protect the rights of third parties or their assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.

We may also share your personal data with prospective investors, buyers, or lenders of the Company or any other group entity in connection with a transaction — including a transfer or sale of assets — or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other group business.

7. Cookies y servicios de terceros

We may use third-party services, such as advertising providers or analytics companies, on our website. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies are small text files stored on your device when you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize the products and services shown to you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies we use are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Others are persistent cookies, which remain on your device for a set period after the browser is closed. Persistent cookies help the website recognize you as a returning user and enable you to access the site again without starting from scratch.

7.5 Please note that if this occurs, some or all Website features and functionality may not work as expected.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservación de los datos personales

The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

8.3 We periodically review the personal data we hold to confirm it is no longer needed.

9. Transferencias internacionales

Su información personal puede ser transferida a otros países, incluida la transmisión a terceros países u organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger sus datos personales y garantizar que los usuarios de dichos datos puedan ejercer sus derechos y acceder a recursos legales efectivos.

9.3 The Company can provide information on the security measures it applies to protect your Personal Data when transferred to third countries or international organizations. To request this information, contact us at: support@templadoplazanza.com

10. Seguridad de los datos personales

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept free from errors at all times. We are not liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.

In certain circumstances, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In such cases, we have no control over how those third parties handle or protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Hipervínculos a sitios web de terceros

The website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for the collection or processing of personal data by those sites or applications. This Policy does not apply to actions taken through them.

11.2 When accessing any third-party websites or applications, read their privacy policies before using their services. Exercise caution when sharing any Personal Data with them.

12. Modificaciones de esta Política

This Policy may be updated at any time. Any changes will be communicated by publishing the revised version on our website.

12.2 When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless otherwise specified, any changes take effect upon publication of the revised Policy.

13. Tus derechos

You have the right to request that we verify the accuracy of the Personal Data we collect about you, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your personal data is processed.

If you reside in the EEE, please refer to this page. These rights apply to the Personal Data you provide. To exercise your rights, send an email to the address below.

13.3 Derechos de acceso La Compañía puede verificar la exactitud de los Datos Personales que se están tratando sobre usted. Usted puede acceder a sus Datos Personales. La Compañía proporcionará una copia electrónica de los Datos Personales que se están tratando actualmente y podrá cobrar una tarifa razonable por copias adicionales. Los datos se pondrán a disposición de forma electrónica si así lo solicita. El derecho de acceso a los Datos Personales no debe entrar en conflicto con los derechos y libertades de otras personas. Si la solicitud perjudica los derechos o libertades de terceros, la Compañía podrá negarse a atenderla o limitar su alcance.

13.4 Right of Rectification The Company has the right to correct inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where a restriction is in place, your Personal Data may only be retained with your consent, or for the purpose of establishing, exercising, or defending legal rights, protecting the rights of another individual, or where a significant public interest exists within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the personal data you have provided to the Company in a structured, usable format. You may also request that your personal data be transferred directly to another controller where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not override the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on legitimate interests pursued by the Company or by a third party, including profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue unless you can show that your rights, freedoms, or interests override ours, or that the processing affects the exercise, establishment, or defence of legal claims. With respect to direct marketing, you have the right to object to the processing of your Personal Data at any time.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You have the right to lodge a complaint with your supervisory authority. You may submit a complaint to a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. EU and Member State law may limit your rights regarding your Personal Data, as set out in this section 13.

We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. If necessary, this period may be extended by up to two months depending on the nature and volume of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

Subject to Article 13 of the law, information requested under your Article 13 rights will be provided free of charge. If a request is unjustified or excessive — particularly where requests are repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

If we have reasonable doubts about the identity of the person who submitted a request, we may ask that person to provide reasonable means of identification.